Privacy Policy

Last Updated: December 1, 2024

1. Introduction

Welcome to RakuReach. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and profile information from your Google account
  • Contact Data: LinkedIn profile information you choose to import (names, job titles, company information, education)
  • Email Data: Email content, recipients, and metadata for outreach automation
  • Calendar Data: Calendar events and availability for scheduling purposes
  • Usage Data: Information about how you use our service, including features accessed and actions taken

3. How We Use Your Information

We use your information to:

  • Provide and maintain our networking automation service
  • Generate personalized outreach emails using AI
  • Manage follow-up sequences and track responses
  • Sync with your calendar for meeting scheduling
  • Improve our service and develop new features
  • Communicate with you about service updates and support
  • Process payments and manage subscriptions

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party companies that help us provide our service (e.g., cloud hosting, email delivery, payment processing)
  • AI Services: OpenAI or similar providers for email generation (we only share necessary data)
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure cloud infrastructure (Supabase, Vercel)

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time
  • Object to processing of your data

To exercise these rights, please contact us at rakureach@gmail.com

7. Data Retention

We retain your personal data only for as long as necessary to provide our service and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

8. Google API Services

RakuReach's use and transfer of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and maintain your session. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: rakureach@gmail.com